At Mokanificent we can provide a store credit, refund or exchange for another item, where the returned item is subject to the following conditions:
- The item is returned within 14 days from the date of your order.
- Presents 'as new' in appearance, is unused and show no signs of use, wear and tear or damage. We cannot accept a return for items that have been used.
- Be packaged in it's original undamaged packaging with all product tickets and tags.
- The item's original packaging is not marked or used as the outer layer of packaging for transport. Please ensure you do not attach anything to the outside of the original packaging.
- Mokanificent is not responsible for any freight charges on returned items unless the item(s) being returned have arrived damaged or faulty in which case we cover the postage amount once the item(s) have been recieved by us.
All returns must be authorised by Mokanificent before sending the item back to us. Please use the CONTACT US form to reach out to us.